CUSTOMIZED

Backend Operations

You’ve built a business you’re proud of. You and your team deliver real results and makes a real impact.

But behind the scenes, everything still runs on your energy, your decisions, your constant involvement.

You have big goals for where you’re headed, but right now, you’re the glue holding it all together. But the longer you keep grinding, the heavier it feels. 

SOLID FOUNDATION. 

Sustainable success starts with a 

book a consult

You finally take a break, only to return to chaos that erases the rest you worked so hard for.

You’re constantly asking yourself: What am I forgetting? What ball am I about to drop?

You hired help but handing things off feels more stressful than just doing it yourself.

You’ve become the system. The safety net. The answerer of All. The. Questions.

You want to zoom out and lead, but you’re buried in the day-to-day.

Slowing down feels like failure. Pushing through feels more and more unhealthy. 

You’re running on cortisol and grit and your nerves are constantly on edge. 



How are you spending yours?

Your most valuable asset is time. 

Hot take: you shouldn't have to sacrifice your
health / family / peace of mind / sleep / creativity
for your business.

Leading your team with clarity and confidence, now that your systems are dialed in to train and support them, even when you’re not in the room.

Feeling the weight of decision fatigue lift as you realize you’re no longer the lynchpin in every process.

Stepping away for an unplugged vacation, knowing things won’t crumble in your absence.

Feeling proud not just of what you’ve built, but of how you get to live inside it.

Waking up without a pit in your stomach because your business is built on a solid foundation, not crossed fingers.

Having white space on your calendar and real choice in how you spend it.

Sitting with your family and actually being present not stuck on a mental loop of business details.

Feeling your nervous system begin to regulate, as you no longer live in fight-or-flight just to get through the day.


Imagine for a moment...

Freedom isn’t accidental.

It’s built — with structure that multiplies your capacity and protects your peace.

Let’s build the foundation for your next chapter.

The Playbook Project

The Playbook Project is a done-for-you systems and operations experience designed to transform how your business functions behind the scenes.

Here's how it works:

Step 1 - Audit: We start with a comprehensive backend audit to see what's working, what's not, and where things are falling through the cracks. This gives us a clear picture and a realistic roadmap tailored to your business.

Step 2 - Build: I untangle, refine, and document the core systems your business actually needs. Whether that's your client experience, internal workflows, project management, team processes, or something else entirely. The scope is customized based on what we uncover during our audit, and you'll have options for different tiers depending on your goals and capacity.

Step 3 - Handoff: You receive a complete Operations Playbook and functioning systems that free you from being the bottleneck in your own business.

The result? A business that runs without you in it. Your team has the systems and documentation they need to handle operations confidently, and you finally have the freedom to step away—whether that's for a day, a week, or longer.

HANNAH KOENIG
BUSINESS COACH + LAUNCH STRATEGIST

“Jen came into my business and made so many areas of the backend of my business so organized and so sane. She’s incredible and I can’t imagine not having her on my team."

So organized and sane...

DANIELLE CONNOR
branding + website designer

"Jen's going to help you up-level your business by taking things off your plate so you can focus on your zone of genius and grow your business faster and better! Jen’s the real deal and I’m so grateful for her!”

Grow your business faster!

The Hughes Method was developed and perfected behind the scenes in real businesses — like yours.

With 7+ years inside the operations of high volume coaching & membership-based businesses, I’ve seen what happens when growth outpaces systems — and what it takes to bring things back into alignment.

My mission is to bridge the gap between vision and execution for mission-driven founders
like you — so you can finally step back from the brink of burnout and lead with intention.

BOOK A discovery call

amy d. marie
BUSINESS STRATEGIST +
marketing consultant

“I'm so impressed by the quality of work Jen produces! Since having her come in and set up my systems and SOPs, I’ve been able to delegate more, allowing me to focus on coaching and high-level projects to move my business forward."

Move your business forward

Ready to get started?