CUSTOMIZED

Operations Support

Since you’re here right now, it’s safe to assume that you’re a visionary overachiever who loves helping your clients achieve life-changing results, serving them at a top-tier level. 

You have audacious goals about how you’re going to scale your business and create an even larger impact.

The only problem? 

You’re the glue the that holds everything together and the longer you grind, the heavier you feel. 

of having your hand in every single piece of your business? 

Escape the overwhelm

Are you ready to

book a consult

The steady growth you’ve experienced has plateaued because you spend all your time in managing the day-to-day tasks, rather than on business development. 

You hired a team to make your life easier but you’re either unable to hand anything off to them or stuck in a cycle of micromanaging.

You’re bogged down in the nitty gritty of running your business and live with the constant looming feeling that yet another thing has fallen through the cracks. 

You have tons of ideas about how you would like to scale your business but you can’t seem to find enough breathing room to make any of it happen.   

You yearn for the freedom you thought working this hard would buy you but the bigger your business gets, the more distant that unplugged vacation seems. 

You want to step back to look at the big picture but instead, you’re buried deep in the day-to-day, struggling to keep all the balls in the air.  

How are you spending yours?

Your most valuable asset is time. 

IT’S TIME TO GET BACK TO DOING WHAT YOU LOVE IN YOUR BUSINESS. 

Seeing actual white space on your calendar, allowing time for creative work, big picture projects, relationship-building, and maybe even a mid-day yoga class. 

Having a proactive & cohesive company culture with clear communication structures in place. You’re now able to empower and rely on your team, rather than micromanaging them.  

Taking an unplugged vacation without hesitation. Now that your business is running like a well-oiled machine, you’re confident that things won’t crumble the second you step away.

No longer being the bottle-neck in your business. You now have a strategic partner who cares about your business as much as you do and is moving high-priority projects forward each day.

Sleeping soundly at night, knowing that your business is built on a solid foundation, no longer held together by band-aids and crossed fingers.

Feeling confident that the client experience you’re delivering is top-notch, delivered with ease and consistency.

Imagine for a moment...

Business Operations Manager

If your business is in the 6 or 7 figure zone and you’re looking for a strategic partner to streamline and manage your daily operations, lead your team, and help you get back to doing the things only you can do, this is for you.

Within this monthly partnership, I create a customized package to meet you exactly where you are. 

Services may include:
  • Project Management
  • Team Leadership & Accountability
  • AI-enabled Tools & Automation  
  • Systems & Processes (SOPs) Creation & Maintenance
  • Strategic Planning & Decision Making Support
  • KPI / Metrics Tracking & Analysis 

Investment starting at $1,500 / month

The Hughes Method

We begin with a comprehensive look at how your business is truly running behind the scenes. Together we assess your systems, workflows, communication rhythms, and current pain points so we can identify exactly where support will make the greatest impact and build a clear picture of what needs to come first.

OPERATIONS DEEP DIVE

With clarity in place, we build your first 90-day action plan around your highest priorities. We establish clear ownership, map out next steps, and get everything organized into a central location so nothing lives in your head anymore, allowing execution to begin with focus and intention.

YOUR CUSTOM OPS PLAN

As we work, we don't just check off tasks — we build lasting infrastructure. Workflows get documented, SOPs get created, and your operations get stronger every month. Through regular check-ins and quarterly replanning, we keep refining and realigning so your business grows sustainably.

DOCUMENTATION, OPTIMIZATION & ONGOING SUPPORT

Our signature, three-step approach where strategy meets execution, allowing your business to finally work for you

Strategic Business Planning

The Strategic Business Planning consulting package is a structured two-week engagement built on a licensed, proprietary planning methodology exclusive to certified Directors of Operations.

We go deep into the 7 operational pillars of your business, examining your history, present state, and future vision to build a clear picture of where you are, where you're going, and exactly what's standing in the way.

By the end, you'll have more than a plan. You'll have clarity — on what to act on now, what can wait, and what to remove from the list entirely. Not a generic template or surface-level advice. A concrete, prioritized roadmap built entirely around your business, your team, and your goals.

What's included:
  • Full business diagnostic across vision, team structure, workflows, and operational gaps
  • 12-month strategic plan with quarterly priority breakdowns
  • 90-day prioritized action roadmap — sequenced so you always know what to do first
  • Delivered across three focused sessions over two weeks

You'll walk away with:
  • Clarity on your highest priorities and direction on what to prioritize next
  • A sequenced action plan your team can begin implementing right away
  • The confidence of knowing you and your team are taking the right steps at the right time to gain momentum toward your vision

Investment: $1,997

HANNAH KOENIG
BUSINESS COACH + STRATEGIST

“Jen came into my business and made so many areas of the backend of my business so organized and so sane. She’s incredible and I can’t imagine not having her on my team."

So organized and sane...

DANIELLE CONNOR
branding + website designer

"Jen's going to help you up-level your business by taking things off your plate so you can focus on your zone of genius and grow your business faster and better! Jen’s the real deal and I’m so grateful for her!”

Grow your business faster!

amy d. marie
BUSINESS STRATEGIST +
marketing consultant

“I'm so impressed by the quality of work Jen produces! Since having her come in and set up my systems and SOPs, I’ve been able to delegate more, allowing me to focus on coaching and high-level projects to move my business forward."

Move your business forward

Ready to get started?